Kiss method8/18/2023 Every time a difficulty or new condition is encountered, countermeasures are also added to avoid the pain that failure causes. It is almost a universal truth that process complexity, similar to entropy, increases over time. As with any other process improvement system, the drivers of that variation must be understood in order for KISS to be effective. This variation is what should be controlled with the KISS principle. What people forget, however, is that teaching and mentoring is a process, and degrees of freedom and defect opportunities are present in this process – resulting in variation. Everyone in LSS should know that degrees of freedom and defect opportunities are the sources of variation, and variation is the number one thing that should be controlled. Well-intentioned fixes add degrees of freedom to processes, flexibility can grind supply chain decisions to a halt, and the automation of underdeveloped processes automates mistakes and delays. In other words, take the complex and make it seem simple for everyone.Ĭomplexity pours into most processes, business relationships and systems. All these and more may be true, but it is also true that if change is desired, that change must be understood and accepted by all. A business may have started a LSS program because it has already tried simpler approaches and not achieved the desired results. Control Variation in Learning with KISSīut what does KISS mean in practice? Most processes aren’t simple! Businesses are complex customer relationships and supply chains are complex regulations are complex. Learners know that it does not matter whether someone is counting pennies or doing quantum physics, by applying KISS everyone can – and will – help. A society of learners will master anything it needs to the level needed when it is needed, as opposed to people who go to the keepers of the tools when they have a problem. A society of specialists hinders continuous improvement and promotes silo thinking. The more understood and accepted the process, the better the stronger that partnership becomes. Success in continuous improvement comes from creating a culture of inquiry and trust. Today, with modern stats software and personal computers it is no longer so onerous or difficult. ![]() When someone had to hammer out a multiple regression by hand, making it known to be complicated was a defense mechanism. In the “good old days” of LSS, there was a reason to make statistical analysis seem more complex. The goal should be to ensure that everyone in the room, regardless of background or education, can fully comprehend the problem, its solution and its impact. “Masters” of content can take a complex topic and distill its essence so that everyone can appreciate the subtleties without being overwhelmed by the minutiae. Keeping things simple does not mean dumbing down the content being delivered. An effective change agent, however, should apply the KISS principle whenever possible. In fact, many pride themselves in sharing all of the miniscule details of Lean Six Sigma (LSS) craft making the simple appear complex. ![]() The ability to present complex things simply is a skill that a lot of Master Black Belts (MBBs) have not yet mastered. Lots of things in life are complex but there is great value in presenting them in a manner that can be easily understood by everyone. KISS stands for “keep it super simple.” There are other definitions of the acronym but they all mean essentially the same thing.
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